PRESS RELEASE

Contact: Mark Allen,
Executive Director/CEO
(512) 334-5504 
[email protected]

For Immediate Release

PRAY FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD

Austin, Texas, April 16, 2018 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award to Pray Funeral Home of Charlotte, Michigan at OGR’s 2018 Annual Conference and Solution Center in Savannah, GA on April 6. OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.

Exemplary Service Awards are recognized through comments from client families served who respond to OGR’s Family Contact Program surveys. One family whom Pray Funeral Home helped shared the following:

“Before Ed passed away, he always wore bib overalls, which the grandchildren referred to as “papa pants.” As a tribute to Ed, one of the grandchildren suggested that the immediate family dress in “papa pants” for the funeral service. To our surprise, when we arrived at the church, all of the Prays and their staff were dressed in bib overalls. It felt like frosting on the cake. During the visitation, card tables were set up so anyone could play Euchre--one of Ed’s favorite pastimes. The Prays were just as thoughtful at my son’s funeral two months earlier. They set up a pool table for the visitation because my son loved to play pool.  Drew also loved to bowl so the Prays went to the bowling alley and got 10 brand new pins. At the end of the service, our youngest son threw the bowling ball and got a strike, which was a nice way to end a sad time. The Pray family always tries to follow the family’s wishes and have succeeded every time.”

 “The service that Pray Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded, The Golden Rule,” said OGR Immediate Past President Charles Castiglia.

About OGR
Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.

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