PRESS RELEASE

Contact: Mark B. Allen, Executive Director
(512) 334-5504 
mallen@ogr.org

For Immediate Release

STRUNK FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD

Austin, TX,  MAY 10, 2016 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award toStrunk Funeral Home in Vero Beach, Florida at OGR’s 2016 Annual Conference and Supplier Showcase in Las Vegas, NV on April 28. OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.

Exemplary Service awards recognize professional excellence as demonstrated through comments from client families served who respond to surveys distributed by OGR’s Family Contact Program. One family Strunk Funeral Home helped shared the following:

“One of your staff stopped me as I was entering the church and in his quiet, reassuring voice, briefly told me some things that I needed to hear. As I worked toward my seat, I could feel my muscles relax knowing that details were being monitored and if a glitch occurred, the team would execute the most appropriate response. I was able to focus my full attention on my mother’s service. Thank you….Much of my career has involved working with teams, so I couldn’t help but notice the precision and sensitivity that comes from intense focus. On the churchyard after the graveside service, I commented on the team’s smooth choreography. I could hear the commitment when another staff member responded that each funeral was approached as if it was the only one. That made me remember the guideline—more important than the act is the spirit in which it is done. Thanks for helping us through a really tough day with grace and ease.”

 “The service that Strunk Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded; The Golden Rule,” said outgoing OGR President Bill Brock.

About OGR
Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.