PRESS RELEASE

Contact: Mark B. Allen, Executive Director
(512) 334-5504 
mallen@ogr.org

For Immediate Release

CALDWELL & COWAN FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD

AUSTIN, TEXAS, MAY 10, 2016 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award to Caldwell & Cowan Funeral Home in Covington, Georgia at OGR’s 2016 Annual Conference and Supplier Showcase in Las Vegas, NV on April 28. OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.

Exemplary Service awards recognize professional excellence as demonstrated through comments from client families served who respond to surveys distributed by OGR’s Family Contact Program. One family Caldwell & Cowan Funeral Home helped shared the following:

“My father’s body was brought in while we were in the course of planning, and I asked if I could see him and say my final goodbye since I did not have a chance to be at the hospital when he died because I was making final arrangements. Not only did Caldwell & Cowan graciously agree, but they placed him in a beautiful room with flowers, candles, and soft music. I will never forget the peace and serenity of the room, its warmth, and the trouble they went through for my request. It meant the world to me.”

 “The service that Caldwell & Cowan Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded; The Golden Rule,” said outgoing OGR President Bill Brock.

About OGR
Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.