Webinars

5/23/13

*3 p.m. est.* Alternatives to Embalming - Joe Sehee, Green Burial Council—As the U.S. government slowly moves toward a ban on formaldehyde in the prep room, you need to explore options now. Join us as Joe Sehee covers the latest practices and products associated with "natural" or "green" funeral service.  In addition to exploring the newest (and in some cases oldest) means of facilitating body preparation without invasive techniques and use of toxic chemicals, Joe will also discuss "eco-friendly" burial containers and how funeral directors can verify the environmental claims now being made by manufacturers.

7/25/13

Thinking Outside the Box: Providing Nontraditional Funeral Services—Tom Frisch, America’s Great Funeral Homes — Many families want nontraditional, personalized funeral services – how are you as a funeral service professional meeting their needs? Tom Frisch, a funeral director for over 25 years and founder of GotFuneral?, will explore this issue and discuss how you can expand your service delivery and hosting capabilities to prospective families. He’ll offer suggestions on making your funeral home more inviting to secular families and discuss practical strategies for serving this growing segment of the population. Learn how to “think outside the box” in this month’s webinar and reach more members of your community.

9/26/13

Telecommunications to Manage & Grow Your Funeral Home - Kevin Czachor, Answering Service for Directors—How can you as a funeral professional build a larger client base and improve customer service? It’s simple! By utilizing the latest advancements in cell phone and Internet tools, you can grow your funeral home.  Kevin Czachor, who has developed telecommunication strategies for 25 percent of the nation's funeral homes, will examine mobile solutions that help funeral professionals conduct business on the go without sacrificing the quality of service provided to families. As a participant, you’ll see how experience can be enhanced and how funeral home operations’ efficiency can increase using the proper application of readily available cellular and Internet technology.

11/21/13

Innovative Technology in Funeral Homes: Challenges and Victories - William & Tim Brock, Vander Plaat Funeral Home of Wyckoff—Could your facility use an update? Do you feel like your funeral home is still in the dark ages? Through innovative uses of technology, the Brocks have updated their funeral home to control lighting, temperature, and music, all from an IPad. Vander Plaat Funeral Home is employing other innovative techniques to stay ahead of the curve, and by joining this month’s webinar, you’ll learn practical ways that you too can take your funeral home into the 21^st century.