Webinars

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2016 Educational Webinars – Earn CEs in a Couple Different Ways

This year you have more opportunities to learn new ideas – we’re offering a variety of webinars for different learning styles. 

Our Classic Webinars include 60 minutes of live instruction with polling, PowerPoint slides, and Q&A sections peppered throughout. 

Our Problem-Solution Webinars go in a slightly different direction; think 20 minutes of instruction, followed by 40 minutes of collaborative discussion. For these, we’ll unmute participants and give them the chance to engage in conversation with the facilitator and each other. We’ll also poll participants before each session to get their input about discussion points of most value to them. 

Finally, our Post-Conference Webinars offer anyone unable to attend OGR's 2016 Annual Conference & Supplier Showcase a second chance to learn crucial information from live encore presentations by original speakers.

All webinars are eligible for CE credit. To participate, you’ll log on using your computer or mobile device.  All webinars are at 1:00 PM (Eastern).


Registration Fees - Classic & Problem-Solution Webinars
click here for post-conference webinars

Member Pricing
Changes in 2016: 
One person will receive CE credit per registration. Any additional staff is $50 per person per webinar.

  Member Non-Member
Webinar 4-Package(4 CE webinars for one price)   $440 ($110 each)     $540 ($135 each)
Individual Webinars   $120 each  $150 each

Have more than one staff member who needs CE credit?

 $50 per person per webinar  $75 per person per webinar


To register,
download the paper form or register online to choose a single or 4-pack webinar package.  All webinars are eligible for one continuing-education credit (CEU) in states where approved.

 Webinar Button  OGR Registration Form

Note: OGR webinars are typically approved for 1 CE hour by the Academy of Professional Funeral Service Practice (APFSP) and most state licensing boards (VT, PA, and VA excluded). It is the individual participant's responsibility before registering for any OGR course or event to verify that it is currently approved for CE in the state or states in which the individual is licensed.

Check out all the options below and get the most out of your OGR membership!

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Classic & Problem-Solution Webinars (click here for post-conference webinars)

Date Title Facilitator
Thursday, February 11 
– 1:00 PM EST
All You Need to Know to Reach Your Families – Creating a Facebook Business Page
[learn more] [watch videologin required]
Ryan Thogmartin,
DISRUPT Media Co.
Tuesday, March 8
– 1:00 PM EST
Maintaining Quality and Productive Personnel
[learn more]  [watch video - login required]
Jake Johnson,
Johnson Consulting Group
Thursday, April 7
– 1:00 PM EST
Do’s and Don’ts: A Closer Look at Prep Room Safety
[learn more]
Lance Ray,
Pierce Chemical
Thursday, June 16
– 1:00 PM EST 
How to Write an Obituary Worth Reading
[learn more]
Kim Stacey
Thursday, July 14
 1:00 PM EST
Funeral Directors & Legal Advice: Don't Take the Risk
[learn more]
Chris Farmer,
The Farmer Firm
Tuesday, July 19
– 3:00 PM EST

WATCH VIDEO: So You Think the Opioid Crisis Won't Impact You? How Funeral Directors Can Respond (NO CE credit)
[learn more and watch video]

Cheryll Moore, Erie County, NY Department of Health and Charles Castiglia, Lakeside Memorial Home

Thursday, August 25
 1:00 PM EST
 
Where does my Business Stand? Benchmarks in Profitability
[learn more]
Dan Isard,
The Foresight Companies 
Thursday, September 22
 1:00 PM EST
7 Integrated Components of HR for Small Firms with Limited Resources                          
[learn more]
Stephanie Ramsey,
The Foresight Companies   
Thursday, November 10
 1:30 PM EST
People Skills that Build Trust & Lead to Repeat & Referral Calls 
[learn more]
Jim Czegledi,
The People Skills Guy

 

Thursday, February 11 – 1:00 PM EST
All You Need to Know to Reach Your Families – Creating a Facebook Business Page  [Register]
Ryan Thogmartin, DISRUPT Media Co.

Did you know that even if you haven’t created a Facebook page for your funeral home, members of your community are still talking about your business online? Take charge of the conversation and help families contribute to meaningful memorialization. This classic webinar will feature 50 minutes of presentation, polls, and Q&A and will help you.

  • Claim your business page on Facebook.
  • Understand what steps you need to take to be active online. 
  • Show you how to highlight the grief services your families need.

 

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Tuesday, March 8 – 1:00 PM EST
Maintaining Quality and Productive Personnel 
Jake Johnson, Johnson Consulting

This problem-solution webinar will feature 30 minutes of instruction and 30 minutes of collaborative discussion. Explore with Jake the strategies behind hiring and keeping productive, qualified employees.

  • Discuss constructing an accurate job description and conducting a clear onboarding process
  • Navigate weekly staff meeting, annual reviews, annual strategic planning sessions, and an annual state of the union
  • Share how to reward hard work and track performance.

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Thursday, April 7 – 1:00 PM EST
Do’s and Don’ts: A Closer Look at Prep Room Safety  
Lance Ray, Pierce Chemical

Need a refresher on Do’s and Don’ts in prep room safety? In this classic webinar, which features 60 minutes of presentation, polls, and Q&A, Lance Ray, a major industry player, will present technical advice on how to maintain your facilities to keep you safe and free from regulatory violations. He’ll also discuss new information regarding OSHA’s electronic Safety Data Sheets (SDSs), which are a requirement for all funeral homes by June 1, 2016. Don’t miss this chance for your staff to be up-to-date on safety in the prep room. 

 

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Thursday, June 16 – 1:00 PM EDT
How to Write an Obituary Worth Reading
Kim Stacey

This problem-solution webinar will feature 20 minutes of instruction and 40 minutes of collaborative discussion. Come prepared with your common writing questions and challenges you face when writing obituaries.

  • Explore the components of a “good obituary”.
  • Review common spelling and grammatical mistakes.
  • Discover strategies for memorializing the deceased without personally knowing him/her.
  • Learn to write a meaningful obituary.

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Thursday, July 14 – 1:00 PM EDT
Funeral Directors & Legal Advice: Don't Take the Risk
Chris Farmer, The Farmer Firm

During their time of grief, families turn to funeral service professionals for support, guidance, and, unfortunately at times, legal advice.  In an attempt to help the family, funeral directors may overstep their bounds and provide advice that should be left to attorneys.  This classic webinar will feature 60 minutes of presentation, polls, and Q&A.

  • Understand where the line is drawn between following the law and making legal decisions.
  • Hear situations in which funeral directors are often tempted to offer legal advice
  • Learn the risk of crossing those lines and how to avoid crossing them. 

 Webinar Button

 

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Tuesday, July 19 - 
3:00 PM EDT
So You Think the Opioid Crisis Won't Impact You? How Funeral Directors Can Respond

OGR in partnership with the Erie County, New York Department of Health and Lakeside Memorial Funeral Home in Hamburg, NY hosted a free, informational webinar for funeral service professionals on how to address the opioid crisis. 
The webinar explored:

  • America's drug epidemic and the implications it has for funeral professionals,
  • Special circumstances that may impact how funeral home staff interacts with the deceased's family and friends,
  • Potential safety issues,
  • How funeral service professionals can take an active role in addressing the crisis as a member of the community, and
  • How to walk survivors through this difficult and unexpected journey.

This webinar was free of charge and was open to any funeral service professional. OGR did not offer CE credit for this webinar.

 

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Thursday, August 25 – 1:00 PM EDT
Where does my Business Stand? Benchmarks in Profitability
Dan Isard, Foresight Co.

Do you want to align your financial goals with your customers’ needs? This problem-solution webinar will help you do just that! Dan Isard, a financial consultant, will give an analysis of trends and discuss the causes of financial pressure for funeral home owners. You’ll fill out a short survey beforehand, so Dan knows how to lead the discussion.

  • Learn tips to strengthen your financial position by adhering to realistic budgets and sound financial principles.
  • Increase your knowledge of the current financial climate in the death care profession.
  • Analyze survey results to see how your funeral home compares to those in your area.

 

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Thursday, September 22 – 1:00 PM EDT
7 Integrated Components of HR for Small Firms with Limited Resources  [Register]
Stephanie Ramsey, The Foresight Companies               

By developing the right framework and using basic building blocks to create a solid human resources foundation, employees and business owners will understand how their roles contribute to business success in this 60-minute, classic webinar. Explore how to create a compassionate, comfortable business atmosphere for staff and families.

  • Discover seven integrated HR components for small firms with limited resources.
  • Learn how to set goals for customer satisfaction and revenue generation.
  • Understand how to apply the right strategic approach without an HR manager.

 

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Thursday, November 10 – 1:30 PM EST
People Skills that Build Trust & Lead to Repeat & Referral Calls 
Jim Czegledi, The People Skills Guy

If people don't trust you, they won't want to do business with you. Jim Czegledi, a people skills coach and ordained minister, will show you how developing better interpersonal skills will help your funeral home succeed.  Jim will look at effective communication, stress management, time management, attitude, and team/relationship building. By the end of the webinar, you'll know how these five skills can create a compassionate environment for families and lead to future opportunities to serve them.

 Webinar Button  OGR Registration Form

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Bonus! Post-Conference Webinars – an added member benefit!

Post-Conference Webinars are a repeat of our Annual Conference presentations. This is a free member benefit unless you want CE credit. Then it’s $50/certificate.


Date Title Facilitator
Tuesday, May 10 - 3:00 PM ET Unhackable - the Security Policy Puzzle - How to Implement and Handle Ongoing Training Eric Castiglia, Memorial Payment Solutions
Wednesday, May 11 - 3:00 PM ET Body Presentation: Tough Embalming Cases Matt Smith, Mor-bid.com
Thursday, May 12 - 3:00 PM ET How Have the Talk of a Lifetime Will Increase ROI: A Case Study 
Quinn Eagan, Preneed Funeral Program


Tuesday, May 10 –
 3:00 PM ET
Unhackable - the Security Policy Puzzle - How to Implement and Handle Ongoing Training
Eric Castiglia, Memorial Payment Solutions
Annual Conference Repeat Webinar: Eric Castiglia’s Fall Forum presentation on data security was so popular, OGR asked him to present more practical information at the Annual Conference & Supplier Showcase.  If you missed his presentation in Vegas, this webinar will catch you up. Castiglia will show you policies that make your firm more secure, keep your customer’s information safe and minimize your funeral home legal liability.

  • Walk away with a comprehensive overview of policies.
  • Discover step-by-step procedures for implementing each policy.


Wednesday, May 11 –
 3:00 PM ET
Body Presentation: Tough Embalming Cases – Matt Smith, Mor-bid.com
Annual Conference Repeat Webinar: With cremation on the rise, funeral directors experience more pressure than ever to flawlessly present the body when there’s a viewing.  Matt will share his Annual Conference presentation on the embalming techniques needed to handle tough cases and give your families one last chance to say goodbye.

  • Learn better techniques for handling jaundice, emaciation, edema, obesity, and tissue gas.

Thursday, May 12 – 3:00 PM ET
How Have the Talk of a Lifetime Will Increase ROI: A Case Study 
Quinn Eagan, Preneed Funeral Program, and Jeffrey Wages, Wages & Sons Funeral Homes & Crematories
Annual Conference Repeat Webinar: You’ve probably heard of Have the Talk of a Lifetime®, but do you know how it can increase your revenue? Learn how to implement the program in ways that can bring more preneed to your funeral home. Quinn will share real-life examples of how funeral homes have successfully used program tools to increase their community visibility.

  • Understand why Have the Talk of a Lifetime® is crucial to funeral service.
  • Discover free and simple-to-use tools available to you.
  • Find out how others have used the program to attract potential customers and increase their bottom lines.

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Visit www.ogr.org/ceus for CE state approval information.

OGR webinars are typically approved for 1 CE hour by the Academy of Professional Funeral Service Practice (APFSP) and most state licensing boards (PA, VT, & VA excluded). It is the individual participant's responsibility before registering for any OGR course or event to verify that it is currently approved for CE in the state or states in which the individual is licensed

Did you miss them? Not a problem! OGR members have access to all previously recorded webinars for free. Simply visit the Webinar Podcasts page (login required) to start watching now.

For more info, e-mail Jessica Smith or call (800) 637-8030.

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