PLUMMER FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD
Contact: Mark B. Allen, Executive Director
(512) 334-5504
[email protected]
For Immediate Release
PLUMMER FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD
AUSTIN, TEXAS, APRIL 29, 2015 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award to Plummer Funeral Home, Litchfield, Ill. at OGR’s 2015 Annual Conference and Supplier Showcase at the Marriott World Center in Orlando, FL on April 25. OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.
Exemplary Service awards recognize professional excellence as demonstrated through comments from client families served who respond to surveys distributed by OGR’s Family Contact Program. One family Plummer Funeral Home helped shared the following:
“Terry Plummer has handled the funerals of many of our family. When my father-in-law died and the first responders were unable to contact my husband or me, Terry was the one who called us to tell us, ‘I’ve got Dad with me, so don’t worry.’ You cannot know how comforting that statement was to us. He is a very thoughtful, caring, compassionate person, and we consider him a dear friend that we can count on when we lose our loved ones. His staff is efficient, kind, and made very helpful suggestions at a time when I felt overwhelmed with everything. Plummer Funeral Home, Terry Plummer, and staff are the absolute best in the business.”
“The service that Plummer Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded; The Golden Rule,” said outgoing OGR President Bud Weting.
About OGR
Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.
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