ALOIA FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD

PRESS RELEASE

Contact: Mark Allen
Executive Director
[email protected]

For Immediate Release

 

ALOIA FUNERAL HOME RECEIVES OGR EXEMPLARY SERVICE AWARD

 

AUSTIN, TEXAS, MAY 7, 2019 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award to Aloia Funeral Home of Garfield, NJ  at OGR’s 2019 Annual Conference and Solution Center in Williamsburg, VA on April 26. OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.

 

Exemplary Service Awards spotlight professional excellence as demonstrated through comments from client families served who respond to OGR’s Family Contact Program surveys. One family Aloia Funeral Home helped shared the following:

 

“Andrea (the funeral director) sympathized with the passing of our daughter. She explained to me and my husband that the funeral home was founded by an ancestor who had lost a child and saw the need for better services for grieving parents. She made sure we understood everything on the documents and what to expect, then informed us that they would not charge for their services. As my heart ached in pain, Andrea looked my husband, my mom and I in the eyes and said, “Let me take this burden from you.” She gave us her word and went far beyond our expectations. Once we arrived, her staff helped inflate helium balloons to release after the service. Our baby’s urn was placed so respectfully on the table where she was honored and blessed and seen by everyone. As the service concluded, we went outside to release the balloons. We couldn’t come up with the right words to say, so Andrea stepped up and said something nice before the release. We were grateful because at that moment we were feeling too much grief. After the service, Andrea and her staff carefully packed all of the items for Brianna’s trip home and helped carry them to our car. I feel it’s important for you to know that Andrea and her staff at Aloia Funeral Home have hearts of gold. We will never forget what they did for us. Thank you so much.”

 

“The service that Aloia Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded, The Golden Rule,” said OGR Immediate Past President Adam Martin.

 

About OGR
Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.

 

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